COURIER

Fast deliveries with tracking and signature on delivery

Fast cross-border delivery options with tracking and delivery proof to key destinations.

COURIER

Fast deliveries with tracking and signature on delivery

Fast cross-border delivery options with tracking and delivery proof to key destinations.

2 - 6 working days
 

Send up to 30kgs^
^Maximum weights may vary depending on the destinations.

Cover up to $2,000
and additional cover up to $5,000

Send to 92 destinations
 

Courier service options

Courier

Send to 59 international destinations

Delivery target: 2 - 6 working days

 

 

 

59 destinations

Tracking

Proof on delivery

Standard cover up to $2000, additional cover up to $5000 available

Courier Returns service available to return the unwanted items from AU to NZ

 

Courier Extension

Send to 35 destinations that standard Courier can't reach

Delivery target: 2 - 8 working days

 

 

 

33 destinations

Tracking

Proof on delivery

Standard cover up to $2000, additional cover up to $5000 available

Learn the destination list in world zones

Sending to specific countries

Select_Australia

A cost-effective tracked courier service to send your items to Australia, with express delivery available

Delivery target: 3 - 8 working days* 

Send up to 22 kg

Cover up to $250, additional compensation cover available

Tracking

Proof of delivery

Courier pick-up available

PO Box delivery


Extra features:

Delivery target: 2 -5 working days for Express delivery

Returns available

Select_China

A cost-effective tracked courier service to send your items to China, Hong Kong and Macau

Delivery target: 3 - 8 working days

Send up to 30 kg

Cover up to $250 NZD

Tracking

Proof of delivery

Courier pick-up available

PO Box delivery available for Hong Kong and Macau

Select_UK

A cost-effective tracked courier service to send your items to the United Kingdom

Delivery target: 5 - 8 working days

Send up to 17 kg

Cover up to $250, additional compensation cover available

Tracking

Proof of delivery

Courier pick-up available

No PO Box delivery

Pricing for letters and documents under 1kg

These are charged at fixed weight breaks

Item weight 0-500 grams 500 grams-1.0 kilograms
Australia (Zone A) $28.1435 $35.4440
South Pacific (Zone B) $43.2457 $54.9784
Asia (Zone C) $43.9848 $56.5161
Canada, UK & Europe (Zone D) $55.1049 $71.1728
United States of America (Zone US) $67.6949 $86.7775
Rest of the world (Zone E) $53.8470 $69.3148

Pricing for Courier Returns

You can use our Courier Returns service for your customers to return their unwanted items from Australia to NZ.

It is a contract required service, please speak with your business manager for more details.

Courier Returns is charged by 500g increment, the card rates are below.

Item card rate

Kilo card rate

$20.2281

$ 7.2800

 

The pricing for parcels sent via Courier and Courier Extension depends on the destination, weight and size of the item.  it is charged by the actual weight, rounded up to the next 50g increments.

The pricing for parcels sent via Courier Select services depends on the destination, weight and size of the item.  it is charged by the greater of actual weight or volumetric weight, rounded up to the next 500g increments.

Get a NZ Post business account or sign up with My NZ Post Business.

Courier and Courier Extension

Maximum size (length + girth)* Maximum length of any side* Minimum chargeable weight  Chargeable weight increments
3m 1.5m 500g 50g

 

*Maximum dimensions may vary depending on the destinations.

To send to Australia, the Courier International items should be up to 20kg and have 1.05m as the maximum length of any side, and 3m as the sum of the length and the girth.

Courier Select_Australia

Maximum cubic volume and 3m  Maximum length of any side  Minimum chargeable weight  Chargeable weight increments
0.25m3 1.05m 500g 500g

 

 

Courier Select_China

Maximum size (length + girth)  Maximum length of any side  Minimum chargeable weight  Chargeable weight increments
3m 1.5m 500g 500g

 

Courier Select_UK

Maximum cubic volume  Maximum length of any side  Minimum chargeable weight  Chargeable weight increments

0.113m3

0.9m 500g 500g


 

Return unwanted items: Consumers in Australia can create shipping labels to return unwanted items, and lodge them in their local Australia Post office.

How it works:

Obtain an order number in a format supplied by NZ Post for the end consumers to generate the shipping labels for retuned items using the Returns portal, with information and documentation provided fully and accurately and drop off the items at any Australia Post Post Office, Licensed Post Office (LPO) or street posting box. You can find one using the Australia Post locator tool

From 1 January 2021, you are asked to provide your EORI number (prefixed with GB) to use Courier Select_UK service to send parcels valued up to 135 GBP. Learn about how to register with High Majesty Revenue and Customs and get the EORI number

If you want to send with Courier Select_UK for parcels valued over 135 GBP (high value), it can only be sent as Duties and Taxes Paid (DDP) parcels.

How does the DDP solution work?

NZ Post will calculate UK duty and taxes (VAT) to be paid on items in New Zealand Dollars based on the average foreign exchange rate for the previous month. Please refer to the table below for the average monthly exchange rates for the UK. Please note there will be a 2% fee applied for Duty & Tax exchange rate conversion

May 2023 FX Rate: 0.4641
April 2023 FX Rate: 0.4606
March 2023 FX Rate: 0.4642

The below information is for sending internationally. 

Customs

  • • All parcels sent internationally require a Customs declaration. The information contained within the declaration may be electronically transmitted to the destination postal administration and national government agencies (such as Customs) in advance of arrival for fiscal, risk, security and border clearance purposes, in line with national and international legislation. Learn more about Electronic Advance Data (EAD).  
  • • Use one of the NZ Post electronic lodgement tools (such as eShip, My NZ Post Business or APIs) to create the shipping labels to complete the Customs documentation; or use the manual consignment notes. Note that some services only accept labels created via NZ Post electronic lodgement tools.

More about customs documentation

Export invoices and export entries 

  • A copy of the commercial invoice or an Export Invoice (NCPI025) (PDF - 49KB), if your parcel is being sent as part of a commercial transaction. 
  • A completed Export Entry (for items valued over NZ$1,000). NZ Post can complete this on your behalf for an additional cost. 

More about export invoices

More about export entries

Attaching documents to parcels

If you have documentation, such as shipping labels (including electronic labels and manual consignment notes, invoices, or other certificates) that are not adhesive, you will need to put them into a clear plastic pouch and attach it securely to your parcel. Please ensure the shipping label is facing out. You can get clear pouches at NZ Post retail outlets or at our online shop.

The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide. They are also available for reference at PostShop stores and selected New Zealand Post retail outlets. 

Delivery Targets 

For the purposes of delivery targets, the day in which the item is accepted by us is day zero. If you post an item, or hand it over the counter in a New Zealand Post retail outlet after that day’s final clearance, or on Saturday or Sunday, day zero will be the next working day.

You can expect that items will usually arrive at their destination within the delivery target specified. Because New Zealand Post does not directly control all parts of the delivery chain, we cannot guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer. For information on our delivery targets for international destinations, view our guide to World Zones.

Required postage 

The required postage is the value of postage required for New Zealand Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.

Cover for loss or damage, prohibited & restricted items 

Before sending mail items, make sure your item is safe to send and will be covered if it goes missing or is damaged. Make sure you read about cover for loss or damage and prohibited & restricted items.

See our full terms and conditions